Private Health Claiming

Our clinic offers on spot claiming with HICAPS for almost all of our Allied Health Services including Physiotherapy, Exercise Physiology and Remedial Massage. Our clinical classes are taken by our AHPRA and ESSA registered clinicians meaning you are able to claim classes run by these therapists, as they are individual to you and your injury/condition. We have over 45 clinical classes a week. See our Timetable for more information.

Since the Private Health Insurance Reform in April 2019, Pilates classes and consults even if taken by Physiotherapists or Exercise Physiologists cannot be claimed. This includes our Reformer Pilates and Studio Pilates Classes. However, Our Strength & Conditioning, Stretch and Trigger, Fit Over 50, Mums and Bubs Classes are claimable after an Initial Performance Class Screening is conducted. In order to claim you need to make sure you are covered for that service. Eg if you are only covered for Physiotherapy you must complete classes with a Physiotherapist. We have over 45 Performance Classes a week. See our Timetable for more information.

We offer quotes through our HICAPS terminal so if you are unsure of what you are covered for, you can see exactly how much you will get back for your consultation.


To claim under Medicare, you will need an Enhanced Primary Care (EPC) referral from your GP. To be eligible, you must have had an injury for over 6 months. Speak to your GP about this if you have questions. We do not provide Bulk Billing however if you have a medicare referral there is a $30 gap on our 30 min appointments. Your appointment charge is first processed via EFTPOS and the rebate is returned directly into your account.


Our appointments and some classes can be covered by DVA. To claim under DVA, please bring your referral from your GP.


For us to directly bill WorkCover you must bring an approved WorkCover claim number and a current medical certificate from your GP. To find out more about WorkCover Queensland claims call 1300 362 128.


You must have a claim number to claim under insurance. Please contact your insurance provider to receive a claim number. You are welcome to pay privately while you wait for your claim number (these sessions are typically reimbursed).

    We would love to hear from you

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.